无法出金

一开始我朋友跟我说起新金融投资时我有钱投资，所以我在获得我想要的确切金额后进行了注册，存入并与他们交易，我继续出金但它一直告诉我他们已经发送了但我没有在我的帐户中收到任何东西。

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Unable to withdraw

At first my friend told me about octafx that time I had the money to invest so I registered and deposited and trade with them after gaining the exact amount I wanted, I proceed to withdraw but it keeps telling me they have sent it but I didn't receive anything in my account.